1. Introduction

Sheikh Elevator World (“we,” “our,” or “us”) operates the website https://sheikhelevatorworld.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, contact us for service, or use our elevator installation, maintenance, repair, and related services in Bangladesh.

By accessing the Site or contacting us, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

When you contact us, request a quote, or book service, we may collect:

• Full name
• Phone number (mobile or landline)
• Email address
• Building address and project location
• Building specifications (floor count, elevator shaft dimensions, etc.)
• Service requirements (installation, maintenance, repair, AMC, etc.)
• Any other information you choose to share with us

2.2 Information Automatically Collected

When you visit the Site, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Device information

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotations
• Schedule site visits and elevator service appointments
• Deliver, install, and maintain elevators and related equipment
• Send service updates, warranty reminders, and AMC renewal notices
• Improve our website, services, and customer experience
• Send promotional communications (only if you have opted in)
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share information only with:

• Our certified technicians and subcontractors performing service at your site
• Equipment manufacturers (Montanari, NICE 3000, etc.) for warranty and parts support
• Legal authorities if required by law or to protect our rights
• Service providers who help us operate our business (website hosting, email) under confidentiality obligations

5. Cookies and Tracking

The Site may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve our services. You can disable cookies in your browser settings, but this may affect Site functionality.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, contact us at the details below.

8. Third-Party Links

Our Site may contain links to third-party websites (such as component manufacturers). We are not responsible for the privacy practices of these external sites.

9. Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Business Name: Sheikh Elevator World
• Address: 229/1, North Ibrahimpur, Mirpur-14, Dhaka 1206, Bangladesh
• Phone: 01795-244154
• Email: info@sheikhelevatorworld.com
• Website: https://sheikhelevatorworld.com